Privacy policy

Cookie And Privacy Policy

This Privacy Policy sets out the data processing practices carried out through the use of the Internet and any other electronic communications networks by VoIP Gear Ltd. If you have any requests concerning your personal information or any queries with regard to these practices, please contact us at hello@voipgear.co.uk. Please note that all data captured through your use of this website will be used and held in accordance with the requirements of the General Data Protection Regulation 2018.

Information Collected

We collect information from visitors to this website through forms. We collect your details when you email us with an enquiry or make a purchase from us.

In addition to the above, we collect information automatically about your visit to our website. Please see our Cookies Section for more details.

Use Of Personal Information

We process personal information collected via this website for the purposes of:

  • Providing information about products and services
  • Providing and personalising our services
  • Dealing with your enquiries and requests
  • Administering newsletter records

Data Capture Information

We will send you information according to the preferences you submitted via our online forms.

If you would like to change these preferences at any point, please email us at hello@voipgear.co.uk.

Marketing

Please note that your information may be used to send you details of products or services that we offer which we have identified as likely to be of interest to you. This will be in accordance with the preferences that you indicated when you completed our online form.

If at any point, you would like to opt-out of receiving communications from us, or would like to change the channels (such as email) which we use to contact you, please contact us at hello@voipgear.co.uk or use the opt out feature on the emails sent to you.

Disclosures

We will not share your data with third parties unless we are obliged to disclose personal data by law, or the disclosure is “necessary” for the purposes of national security, taxation and criminal investigation, or if we have your consent.

Other Websites

Our website may contain links to other websites that are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you that will be used by them in accordance with their Privacy Policy, which may differ from ours.

Subject Access Requests

You have the right to see the personal data which we hold about you. To obtain a copy of the personal information which we hold about you please write to us at Data Access Request, VoIP Gear Ltd, 97 Bowen Court St Asaph Business Park. LL17 0JE. Please note that we reserve the right to charge a fee of up to £10 for any such request.

Internet-Based Transfers

Given that the Internet is a global environment, using it to collect and process personal data necessarily involves the transmission of data on an international basis. In some cases, data which you pass to us may be processed outside the European Economic Area, although the data will always be stored securely and in line with the requirements of UK data protection legislation. By communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Use Of Cookies

A cookie is a small piece of information sent by a web server to a web browser, which enables the server to collect information from the browser. Find out more about cookies at https://www.allaboutcookies.org/.

We use cookies to identify you when you visit this website and to keep track of your browsing patterns and to build up a demographic profile.

Most browsers will allow you to disable cookies. If you need to know how to do this, please look at the menu on your browser, or look at the instructions on https://www.allaboutcookies.org. Please note, however, that disabling cookies will restrict your usage of our website.

Cookies

Introduction

To comply with EU legislation that was introduced in May 2012, this page documents how this website might collect information as you browse and use it to provide a tailored service to improve your online experience.
 

What are cookies?

Cookies are small files which collect and store small amounts of data as you browse which can be accessed later by our web server or your own computer to provide a more tailored browsing experience.

A cookie is sometimes created when you load a new webpage and then stored in your browser's cache. This enables this website to use this information to remember your personal settings and preferences when you revisit the website.

Cookies are often used when you log in to a website or submit a form, allowing us to use that information throughout our service and prevent you from entering the same information on multiple occasions.

It is possible to disable cookies in your browser, but is likely to result in a less streamlined browsing experience.

The cookies that are used by this website are listed below, along with an explanation of how and why they are used.

Cookies we use

Facebook

The full functionality of the Facebook Like Button is only realised when you are logged into your Facebook account.

The button allows you to 'Like' a web page and post it to your Facebook profile, where its visibility to others is determined by your privacy settings on their website.

To get more information on the Facebook Like Button, you can read the Facebook privacy policy below:
https://developers.facebook.com/policy/

Google

Google provide services for web statistics, social media, video content and maps.

Analytics is a web statistics service that tracks how people find and use websites. The information is anonymous and helps webmasters plan improvements to websites.

Google also runs a social media service called Google+ and the +1 button requires Google login for full functionality.

Google's video content is provided by YouTube, which uses the same cookie procedures as the Analytics and +1 platforms.

Other cookies for features such as Google Maps may also be used, which may track your approximate location in order to provide directions and distances to certain locations.

For more information on Google's services and how they use cookies, please see their privacy policy below:
https://www.google.com/analytics/learn/privacy.html

Sessions

Information or preferences that you enter into our website may sometimes be stored in a cookie. Data entered into login or feedback forms is likely to be stored in this way, allowing us to ensure you stay connected to the website without having to enter the same details on multiple occasions.
 

Opt Out

Methods for disabling cookies differ across different web browsers.

For information on how to disable cookies in your own particular web browser, visit the link below:
https://www.whatarecookies.com/enable.asp

You can remove existing cookies from your browser by clearing your web history and cache.

Note: Disabling cookies is likely to mean you experience a less streamlined browsing experience. Most users prefer for cookies to be enabled but you do have the option through your web browser to disable or clear them at any time if you wish.